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30544 ID-200 #301, Ponderay, ID 83852
208-263-6300

Important Information

Insurance Questions

What is a preferred provider?

Most individual insurance companies are members of a large insurance group made up of multiple insurance companies.

A “preferred provider” is contracted with your insurance company or your insurance group. Your out-of-pocket expenses will typically be lower with a preferred provider.


Is Woodlands Family Medicine a preferred provider for my insurance?

Because we participate with multiple groups, Woodlands Family Medicine is a Preferred Provider for most insurance plans. We are a preferred provider for Medicare and Idaho Medicaid. You will know we are a preferred provider if your insurance card has one of these symbols:  


If you are NOT a preferred provider, will you accept my insurance?

Even if we are not a preferred provider, your insurance company may pay a portion of the cost. Only your insurance company can tell you what portion they will pay.


Appointments

How to Schedule Your Appointment

You can call 208-263-6300 to schedule your appointment.
Appointments are available Monday – Friday from 8:00 AM to 5:00 PM. Same day appointments are available for emergencies.


What to bring:

Regular visits to your doctor are an essential part of staying healthy, so plan ahead and bring the following items to check in:

  • Insurance Card
  • Photo ID
  • Co-pay (we accept Visa, MasterCard, American Express, Discover Card, Cash and Checks)
  • X-Rays
  • Labs
  • Medications – Make a complete list of all of your medications including herbal and naturopathic preparations, or bring them with you.

Parking

There are plenty of parking spaces around the building. Handicap parking is on the front side of the building. You may also drive up to the lobby and borrow a wheelchair.


Missed / Cancelled Appointments

  • Due to the high volume of patients, if you are not on time for your appointment, it may need to be rescheduled.
  • If you are unable to make your appointment, please contact us 24 hours in advance to give us time to refill the appointment block.